Aloesi Tawa Bisavakauca
About Candidate
- Active listener
- Empathy
- Emotional intelligence
- Multi Tasking
- Effective communication
- Team player
- Ability to handle pressure
- Knowledge retention and recall
Location
Education
C
Certificate in Contact Centre Operations
2023
Fiji National University
Consist of 4 units and they are: -Contact Centre Operations & Customer Service -Processing data in a Contact centre -Technical &Personality skills in a Contact centre -Contact centre Communications & Leadership Skills
Work & Experience
C
Customer Service Representative
July 2017 - December 2020
Valuefone Pte Limited
-Assist customers in choosing products/service within their budget or that is best -Provide best solutions for customers problem and assisting customer with it - Provide knowledge on the product/ service before purchasing for customer satisfaction - Team work for building trust and bond to attain monthly targets...etc
