Aloesi Tawa Bisavakauca

Customer Care Representative
November 18, 1990

About Candidate

  • Active listener
  • Empathy
  • Emotional intelligence
  • Multi Tasking
  • Effective communication
  • Team player
  • Ability to handle pressure
  • Knowledge retention and recall

Location

Education

C
Certificate in Contact Centre Operations 2023
Fiji National University

Consist of 4 units and they are: -Contact Centre Operations & Customer Service -Processing data in a Contact centre -Technical &Personality skills in a Contact centre -Contact centre Communications & Leadership Skills

Work & Experience

C
Customer Service Representative July 2017 - December 2020
Valuefone Pte Limited

-Assist customers in choosing products/service within their budget or that is best -Provide best solutions for customers problem and assisting customer with it - Provide knowledge on the product/ service before purchasing for customer satisfaction - Team work for building trust and bond to attain monthly targets...etc