dinomai83
About Candidate
Hardworking individual that has skills in :
- Communication – written and oral skills with the exception of delievering quality customer service in a calm tone with the use of empathetic vocabulary.
- Time management– understanding the value of completing tasks in a timely manner and getting as much work done for the betterment of the orgamization. This requires prioritization and attention to detail techniques that I do possess.
- Team player – When working in teams, I work towards completing team tasks when given and assisting colleagues if they require my assistance. I strongly believe in team goals and missions to set the standards of the orgarnizations image on a better light.
Location
Education
through holistic teachings, I am grateful to the educators and religious advisors of the mentioned school for their wonderful guidance and teachings for 7 years.
I have completed a certificate qualification in contact center operations- level 3 in the second semester of 2023 at the Fiji National University, as an introduction course to the outsourcing industry, that covers topics such as customer service, sharpening Microsoft and data knowledge, leadership skills, and soft skills/ interpersonal skill.
Work & Experience
Through my working engagement with the mentioned retail supermarket company, I was fortunate enough to sharpen my customer service skills. This involves answering customer queries on products, ensuring that customers are treated with respect and feel comfortable with being in the vicinity of the supermarket, greeting customers and most importantly ensuring that the company policies on payments are followed up without mistakes and that the customer receives the correct change when at cash-out stations. In addition, I have been able to keep in place the need to be time-efficient in my daily duties with the company with the bonus of harnessing skills in prioritization, communication, and lastly, the need to be attentive to every customer- interaction with daily which requires excellence in interpersonal skills.
When undergoing a practical for the Labasa District Youth Council, I was fortunate enough to engage in Administrative work, engage in Youth Club visitations and familiarize myself with data entry.
