Administrator

May 8, 2024
Application deadline closed.

Job Description

About us and Job Overview

Packleader Pacific is a leading provider of business process outsourcing (BPO) solutions. We specialize in helping businesses streamline operations and drive growth through tailored services and innovative solutions. With a focus on client satisfaction and excellence, we leverage cutting-edge technologies and industry expertise to deliver efficient and cost-effective BPO services across various sectors.

We now have an exciting opportunity for a skilled executive professional for the role of an Administrator to join us and be part of a dynamic team committed to delivering exceptional results for our clients.

  • Shift Times: Tuesday – Saturday (Washington DC Business hours)
  • Salary Range: $20,000 – $25,000 (depending on experience)

Key Responsibilities:

  • Collaborate with cross-functional teams to streamline the installation process and ensure customer satisfaction
  • Communicate with customers professionally and diligently to resolve their concerns
  • Maintain accurate and organized records of customer interactions, sales orders, and project documentation.
  • Prepare and review contracts, proposals, and other relevant documents for accuracy and completeness.
  • Ensure compliance with industry regulations and company policies in all documentation.
  • Utilize CRM software to track customer interactions, manage leads, and update sales information.
  • Collaborate with the sales team to enhance CRM data quality and provide regular reports on sales metrics.
  • Monitor and track the progress of customer orders from placement to installation, addressing any issues that may arise.
  • Coordinate with logistics and installation teams to facilitate the timely delivery and installation of solar products.
  • Assist in the creation of detailed and accurate quotations and proposals for solar projects.
  • Collaborate with the sales team to tailor proposals to meet customer needs and address specific project requirements.
  • Ensure that sales processes and documentation adhere to all relevant regulatory requirements
  • Stay abreast of industry trends, government incentives, and advancements in solar technology.

Qualifications:

  • Prior experience in administrative roles is essential. This includes proficiency in office management tasks such as handling correspondence, scheduling appointments, managing databases, and maintaining records.
  • Knowledge of solar energy systems, industry regulations, and financing options is a plus
  • Exceptional communication and interpersonal skills for building rapport with potential customers
  • Self-motivated, results-oriented, and capable of working independently
  • Ability to review and analyze complex project specifications and contracts.
  • Proficient in using CRM software and other relevant tools for tracking and managing sales data.
  • Proficiency in relevant software applications, such as Microsoft Office Suite (Word, Excel, PowerPoint), project management tools, and CRM systems, is required.

If you’re a seasoned executive professional ready to make waves in the world of BPO, this is your chance to join a team that’s redefining industry standards. Strap in for a thrilling ride with Packleader Pacific – apply now and let’s embark on this exhilarating journey together! 🚀

To apply send us your Resume with subject line “Administrator” to recruitment@packleaderpacific.com 

Applications close: Monday 13 May 2024